Petotum Help Center | Claims & Reimbursements

For PAWer Pet Insurance

Claims & Reimbursements

What exactly is a co-payment?

Last Update a year ago

How does the co-payment system work?

Last Update a year ago

Can I make a claim for my visit to any veterinary facility in Malaysia?

Last Update a year ago

What is the claim process like?

Last Update 9 months ago

How do I file a claim for vet medical expenses? What documents must I prepare?

Last Update a year ago

How do I file a claim for burial expenses?

Last Update a year ago

What happens if my claim is rejected or if I want to contest the amount of my claim?

Last Update a year ago

How will I be reimbursed?

Last Update a year ago

Why do you want my bank account details?

Last Update a year ago

My pet is now injured or ill. Can I purchase the insurance now and then make a claim?

Last Update a year ago