Who will I pay my insurance premium to, and how will it be processed?

PAWer Insurance insurance premiums will be processed and transferred to our insurance partner Etiqa General Insurance Berhad.

We do not keep your insurance premium as an authorized Etiqa agent, and we are not responsible for any claims payments under your policy.

Having said that, we will assist you in submitting your claims request to Etiqa as well as any following claims follow-up. Rest assured, we are here to help you with any claims you may have if your pet becomes ill or injured.